Yang, Kai: Design for Six Sigma for Service. 1st ed. McGraw Hill, 2005. 17 x 23 cm. 512 pages. Hardcover. Versand aus Deutschland / We dispatch from Germany via Air Mail. Einband bestoßen, daher Mängelexemplar gestempelt, sonst sehr guter Zustand. Imperfect copy due to slightly bumped cover, apart from this in very good condition. Stamped.